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Terms of Service

Last updated: October 2026

1. About Savlath

Savlath connects households in Sainikpuri, Jawahar Nagar and Balaji Nagar, Hyderabad, with independent local tradespeople (“providers”). Savlath does not carry out the work itself. Providers are independent, not Savlath employees, and set their own prices. By using our website, WhatsApp or phone service, you agree to these terms.

2. Free Visit and Quotation

The home visit and written quote are free, and you are under no obligation to go ahead. “Free” covers one visit and a written quote for a job you have described to us, within the areas we serve. If anything would ever cost you money, we will tell you before anyone comes to your home.

3. Agreeing the Work

  • The agreement for the work is between you and the provider.
  • The price is agreed with the provider, in person, before any work starts.
  • If the job turns out bigger once it is opened up, the provider must stop and agree the change with you before continuing.

4. Payment

  • You pay the provider directly, by UPI or cash, once the work is done.
  • Savlath does not charge you anything, collect payment for the work, or hold your money.
  • Any advance for materials must be written into the quote before you agree to it.
  • Because payment goes directly to the provider, Savlath cannot refund money paid for the work.

5. Rescheduling and Cancellation

You can reschedule or cancel a visit at no charge. Please message us as early as you can — ideally a couple of hours before the visit, so the provider is not already on the way.

6. Workmanship

Each provider commits to standing behind their labour for 30 days from completion. If the same fault returns in that time, tell us and we will ask the provider to come back and fix it. Savlath records this commitment and stops sending work to providers who do not honour it, but Savlath does not itself guarantee the work or pay for rework. Materials carry only the warranty given by the shop or manufacturer.

7. Responsibility

Responsibility for the work itself, including any damage caused while carrying it out, rests with the provider who did it. If something goes wrong, tell us: we will help you raise it with the provider, and we stop sending work to providers who behave badly.

8. Your Information

To arrange a visit, we share your name, phone number, address and job details with the provider we send. Our Privacy Policy explains this in full.

9. Contact

For questions about these terms, contact us at:
Email: legal@savlath.com
Phone: +91 630-326-8305